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Understanding Roof Evidence

What photographs should a roofer show me before I agree to repairs?

The short answer

Three kinds of image, at minimum: the defect itself close enough to see what has failed, a wider shot showing where on the roof it sits, and the condition immediately around it. Together those let you judge whether the proposed scope matches the problem, rather than taking the recommendation on trust.

What evidence should you look for?

Only general views of the roof, with no close images of any defect.

What it can mean
The recommendation has not been evidenced to you.
What else could explain it
Some defects genuinely photograph poorly, particularly in shadow or heavy moss.

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What could this mean?

Photographs are for your understanding, not just the roofer's record. If an image does not help you see what is being described, ask for a better one.

What this evidence cannot tell you

Photographs show the outside of a roof at one moment. They cannot show the condition of the fixings, underlay or timbers behind an intact covering, so a set of images supports a recommendation rather than proving it.

What should you be shown before agreeing to the work?

  • A close image of the defect
  • A wider image showing its position on the roof
  • The condition of the area immediately around it
  • Images of the fixings or underlay where coverings were lifted
  • A note of anything that could not be photographed, and why

Not every job needs every item. The point is that whatever is recommended should be supported by evidence you can see and a scope you can read.

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What should you do next?

Ask for the images by email so you can look at them properly rather than on a phone screen on the doorstep.

Reviewed by Aaron, Owner, Elite Roofing Services Cumbria Ltd — last reviewed .

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